Two Hours and Seventeen Minutes...

That is the amount of time I have been on the phone with Instacart, the third party vendor whose employees fill and deliver orders for supermarkets including Publix and Aldi in my area. I have once again failed to change a password and cannot access my account, despite four attempts. My email regarding this received a cheery but completely ineffectual, "Thank you for your email."

This is characteristic of my previous experience with this company over a year ago. Their workers are threatening a strike unless safety concerns and pay demands are met which is slated to begin tomorrow. While I sympathize with workers, most of whom are putting themselves at risk, the issues I have are with customer service people who sit in front of screens, never see the customer and do not seem to give a flip about resolving an issue effectively. Without this resolution, I will not be able to order grocery delivery online, a real problem for me at this time.

The county in which I reside is under a "safer at home" order as of last Friday, so non-essential workers are now home-bound except for grocery, medical or pharmacy needs. Public transport is still operating but is risky and to be used only as essential.

I may ask a friend or two in a pinch but this isn't something most people want to do long term, so I'm wondering how to deal with this...

I hope you are all well. Cheers.

Safety First...

This video is made by a physician in Michigan concerning keeping groceries and take out food free of Coronavirus once they are in your home.